Refund and Returns Policy

1. General Policy

karmafinds strives to provide high‑quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, you may request a return or refund in accordance with the terms set out below.

2. Eligibility for Returns

2.1. Time Frame

All return requests must be submitted within 30 calendar days of the delivery date. Requests received after this period will not be eligible for a refund or exchange.

2.2. Condition of Returned Items

Returned items must be in their original condition, unused, and with all original packaging, tags, and accessories intact. Products that have been altered, damaged, or worn will be refused.

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] with your order number, the item(s) you wish to return, and the reason for the return. We will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions.

3.2. Shipping the Return

After receiving an RMA number, securely package the item and ship it to the address provided in the return instructions. You are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service and retaining proof of shipment.

4. Refunds

Refunds will be issued to the original payment method once the returned item has been received and inspected. The processing time for refunds is typically 5‑10 business days after the item is approved. Shipping charges are non‑refundable unless the return is a result of our error.

5. Exchanges

If you prefer an exchange for a different size, color, or product, please indicate this in your return request. Exchanges are subject to product availability. If the requested item is unavailable, a refund will be processed instead.

6. Non‑Refundable Items

• Personalized or custom‑made products
• Gift cards and digital download items
• Sale or clearance items marked as final sale

7. User Responsibilities

Customers are responsible for providing accurate contact information, complying with the return instructions, and ensuring that returned items are shipped in a safe manner. Failure to follow these responsibilities may result in a delayed or denied refund.

8. Contact Information

If you have questions about this policy, need assistance with a return, or wish to report an issue, please contact us:

Email: [email protected]
Phone: +1 (702) 249-7876‑7876
Address: 7738 South Jefferson Road, Las Vegas, Nevada 89127, United States

9. Legal Disclaimer

This Refund and Returns Policy is governed by the laws of the State of Nevada, United States. karmafinds reserves the right to modify or update this policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.